Actions concerning the issued certificates of conformity

Certification of management systems is made by the certification body LLC “EkspOtsenka” in accordance with the requirements of the TCP 5.1.05-2012, ISO / IEC 17021-2011.

When conducting the certification of management systems Certification Body provides confidentiality of information which constitutes a trade secret of the applicant organization, unless the manufactured products (performed work / rendered services), economic and other activities of the applicant organization can make a real threat to the safety of life, health, heredity, the safety of property and environmental safety. In this case, the measures set by the legislation of the Republic of Belarus should be taken.

Inspection control of the certified management system. Details	Unplanned inspection control. Details	Re-certification audit of management system. Details
Suspension, termination or cancellation of the certificate of conformity. Details	Informing the stakeholders on the results of certification. Details	Making changes and (or) additions to the certificate of conformity. Details

The certification body carries out a planned inspection control of the certified management system of the applicant organization during the whole period of validity of the certificate of conformity on the bases of an agreement for certification and audit program. Frequency of planned inspection control – once a year.

Planned date of the planned inspection control by the certification body is brought to the attention of the applicant organization in advance.

The procedure for conducting inspection control audit is similar to the procedure of second stage certification audit of management system.

In the case when during inspection control insignificant non-compliances are found, applicant organization is required to develop a correction and corrective action and ensure their execution in term of no more than 60 days from the date of identification.

Unplanned inspection control can be carried out by the decision of the head of the certification body in the following cases:

• a complaint on the activities of the applicant organization, having a certificate of compliance om management system;
• receiving reasonable information about the increasing complaints about the quality and safety of products (for QMS), a violation of safety rules and accidents in the applicant organization (for OHSAS);
• receipt of the information on the violation of the requirements established in NLA and technical regulations applicable to the activities of the applicant organization;
• misuse of the certificate of conformity and conformity symbol;
• significant changes in the processes and activities in the applicant organization;
• significant changes in the management system document, a block diagram of the applicant organization, NLA and technical regulations, and other changes that may affect the adequacy and integrity of the management system, the stability of the quality level and safety of products (goods / services), the condition of labor protection.

The procedure for unplanned surveillance audit is similar to the procedure of the planned surveillance audit.

During re-certification audit the certification body considers the functioning of the management system of the applicant during the period of certification, and includes an analysis of reports from previous inspection control.

Application for a re-certification audit of the management system is sent by the applicant organization at least 90 days before the expiry of the certificate of conformity.

The certificate of conformity is issued for three years.

The certification body may temporarily suspend (no more than 90 days), the certificate of conformity to the management system in cases:

• definition of major non-compliances during the inspection control;
• failure to eliminate identified in the inspection control non-compliances within 60 days;
• the appearance of justified claims and complaints to the safety and quality of products from consumers related to the violations of statutory and regulatory requirements;
• constant not achievement of the effectiveness of the management system and its processes;
• violation of the rules of usage of the certificate of compliance, providing its usage strictly in the scope of the activity for which it is issued, and / or during the validity term of the certificate of conformity;
• Violation of usage rules of a symbol of conformity of certified management system;
• non-compliance with the NLA and the technical regulations applicable to the activities of the applicant organization;
• requests of the certified applicant organization to suspend the certificate of conformity.

The certification body may reduce the scope of the certificate of compliance, if the scope does not meet the requirements of technical regulations on the management system.

In case when the manufactured products (performed work / rendered services), economic and other activities of the applicant organization can make a real threat to the safety of life, health, heredity, the safety of property and environmental safety, the measures set by the legislation of the Republic of Belarus should be taken.

If necessary to extend the scope of the certificate of compliance of management system, the applicant organization must apply in writing to the certification body with the application for extension of the scope of the management system. The certification body shall carry out the analysis of this information and plan an audit. Checking of the declared extended scope can take place within the additional audit or can be combined with inspection control. The procedure of the additional audit is similar to the second stage procedure of the certification audit or surveillance audit depending on the applied extended scope.

Based on the audit results certification body decides on the possibility or impossibility of extending the scope of the management system of the applicant organization.